1. Access to the MileagePlus site
1.1. MileagePlus site
1.2. Acceptance of terms and conditions
By accessing this site and making transactions through the MileagePlus site, specifically by clicking the "I AGREE" and similar buttons, you expressly indicate your acknowledgment and acceptance of the rules applicable to the MileagePlus site. MileagePlus, at its sole discretion, may adopt, modify or remove terms and conditions regarding this program at any time without notice. MileagePlus may also make changes to the gift card exchange program at any time without notice.
MileagePlus has the sole right to interpret and apply the terms and conditions as they see fit.
1.3. Acceptance of electronic communication
You hereby consent to receive electronic communications, including transaction confirmation, from MileagePlus and its service providers, including its application services provider Plastic Jungle (together "Services Providers"), whether addressed to the email address associated with your MileagePlus account or other email address that you provide. You acknowledge and agree that any communication via email or postings on the MileagePlus Gift Card Exchange site satisfies any legal requirements that such communications be made in writing.
All MileagePlus members are able to participate in the gift card exchange product if they have had an account open for at least 90 days and have a positive account balance.
1.5. Restriction on use
Due to local laws and regulations, MileagePlus, its affiliates and the Services Providers reserve the right to exclude members from certain jurisdictions from making transactions using the MileagePlus site. By making transactions via the MileagePlus site, you confirm that you are not breaching any laws in your country of residence regarding the legality of such use. MileagePlus, its affiliates and the Services Providers will not be held responsible (i) for the exclusion of MileagePlus members from certain jurisdictions and (ii) if you use the MileagePlus site unlawfully. If in any doubt you should check with the relevant authorities in your country of residence.
Promotions, including promotions offering bonus award miles, may be offered for a limited time. The terms and conditions related to any such promotion may be changed at any time without notice, and the promotion may be terminated at any time without notice. Bonus miles do not count toward MileagePlus Premier® status. The MileagePlus Program Rules apply to any promotion offered hereunder.
2. Customer service
For questions related to the gift card exchange process, a transaction on this site or your order, please contact firstname.lastname@example.org. For general questions related to the MileagePlus program or your MileagePlus account, go to united.com.
3. Gift card exchange process
3.1. Gift card exchange
When you exchange a gift card through the MileagePlus Gift Card Exchange process you agree to transfer ownership of the gift card and any interest therein to MileagePlus in exchange for the amount of MileagePlus award miles designated by MileagePlus. You agree not to, and agree not to permit or encourage anyone else to, redeem any portion of the gift card, or any interest therein, subsequent to the gift card exchange transaction with MileagePlus.
3.2. Gift card verification
No transaction is complete, and MileagePlus will incur no payment obligations to you, until MileagePlus verifies all gift cards associated with such transaction. MileagePlus accepts no responsibility for any gift cards until we verify the gift card balance and other details. Upon MileagePlus's verification that all gift cards meet our Gift Card Exchange Guidelines (Section 3.6), MileagePlus will notify you of a completed transaction.
3.3. Representations and warranties
In connection with any transaction initiated by you on the MileagePlus gift card exchange site, you hereby represent and warrant, and continue to represent and warrant, the following:
- I. The gift card is valid;
- II. The gift card is redeemable for the amount of credit that you state in connection with the exchange transaction;
- III. That you have not in any way retained a way to redeem the gift card after the exchange transaction;
- IV. The gift card and any interest therein is fully transferable to MileagePlus in the manner contemplated by this agreement;
- V. You are the sole lawful owner of the gift card and all interests thereto;
- VI. The gift card is not subject to any liens, obligations or encumbrances of a third party; and
- VII. You shall comply with all other requirements to complete the exchange transaction.
3.4. Right of acceptance
In order to ensure the integrity of the MileagePlus Gift Card Exchange, we reserve the right to reject any card or cards that we believe, in our sole discretion, may be fraudulent or stolen, or which may have come from an unauthorized source, or which otherwise may pose a financial risk to us, our users, or merchants and gift card issuers. You agree that until MileagePlus receives all gift cards associated with a gift card exchange transaction, you remain liable for all risk of loss. Sending a gift card or gift cards to MileagePlus in no way obligates us to accept ownership of such gift card or gift cards.
3.5. Depleted gift card
If MileagePlus receives a claim or otherwise discovers that the value of a gift card you provided through the MileagePlus Gift Card Exchange service has been depleted, and MileagePlus is able to verify such claim, MileagePlus reserves the right to dispose of the gift card and not post miles to your account.
3.6. Gift card exchange guidelines
The following guidelines ("Gift Card Exchange Guidelines") list the minimum requirements that MileagePlus sets forth in connection for any gift card exchange transaction on or through the MileagePlus Gift Card Exchange service. MileagePlus may, at any time and in its sole discretion, update, modify, add or delete the requirements set forth in these Gift Card Exchange Guidelines.
- I. The gift card must not have a balance below the reported balance at the time of the exchange transaction.
- II. The gift card must have a minimum balance of at least $15 and we reserve the right to impose a maximum balance amount at any time without notice.
- III. The gift card must be for a retailer that is listed on the MileagePlus Gift Card Exchange site as a brand that is eligible to be exchanged for award miles.
- IV. The gift card must not be in the form of a paper certificate.
- V. The gift card must not have an expiration date.
3.7. Posting of miles
When you exchange a gift card on or through the MileagePlus Gift Card Exchange, MileagePlus will post the miles to your account within five business days. Miles deposited into the MileagePlus account are award miles only and do not count toward MileagePlus Premier® status.
4. Fees and taxes
The amount of award miles offered in exchange for the gift card include a 7.5% federal excise tax.
5. Legal compliance
MileagePlus reserves all of its rights at law and equity, including the right to close the account of any Member who MileagePlus believes, in its sole discretion, abuses or attempts to abuse the MileagePlus Gift Card Exchange program. MileagePlus will report any such abuse to the appropriate legal authorities, as appropriate.
6. Copyrights and trademarks
The trademarks, logos and service marks ("Marks") displayed on the MileagePlus site are the property of MileagePlus or its affiliates as the case may be. You are prohibited from using any Marks for any purpose, including but not limited to the use as meta-tags on other pages or sites on the World Wide Web without the written permission of MileagePlus or such other party which may own the Marks. All information and content, including any software programs available on or through the site ("Content"), is protected by copyright. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the site for commercial or public purposes.
7. Confidentiality of personal information
Access to and use of password-protected and/or secure areas of the MileagePlus site is restricted to authorized persons only. Unauthorized individuals attempting to access these areas of the MileagePlus site may be subject to prosecution. You are responsible for maintaining the confidentiality of your personal information, including your account and password, and for restricting access to your computer to prevent unauthorized access to the MileagePlus site. You agree to accept responsibility for all redemption and other activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform MileagePlus immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
8. Limitation of liability and damages
MILEAGEPLUS SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART OUT OF YOUR ACCESS TO OR USE OF THE MILEAGEPLUS GIFT CARD EXCHANGE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, OUR LIABILITY TO YOU FOR ANY REASON WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE VALUE OF GIFT CARDS EXCHANGED BY YOU IN THE 12 MONTHS PRECEDING THE EVENTS GIVING RISE TO THE CLAIM, OR $1,000.00 (ONE THOUSAND U.S. DOLLARS). CERTAIN JURISDICTIONS MAY NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY OR DAMAGES, IN WHICH CASE OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.